Child safety standards
Kinstory does not allow child sexual abuse and exploitation (CSAE) of any kind. This page sets out our standards, how to report a concern, and what we do when we learn of one.
What is never allowed
Nobody may use Kinstory to sexually abuse, exploit or endanger a child. That includes:
- child sexual abuse material (CSAM): any photo, video, drawing or text that shows or describes the sexual abuse of a child, or presents a child in a sexual way;
- grooming: contacting or befriending a child in order to abuse or exploit them;
- sexual comments about a child, or asking anybody for sexual images of a child;
- sextortion, trafficking, or arranging to meet a child for any of these.
This covers everything on Kinstory: trees and the cards on them, memories and their photos, comments, chats and group chats, and profile pictures.
Who can use Kinstory
Accounts are for people aged 18 and over, who confirm their age when they sign up. Children appear on a family's tree only as cards kept by their adult relatives. A card is seen only by the relatives its keeper is connected with, and can be hidden from them too.
How to report a concern
- In the app: choose Report on the memory, chat, group chat or person, then This is illegal.
- Without an account: use the form on the About page.
- By email: support@kinstory.in.
If a child is in danger now, call the police first. In India, dial 112, or Childline on 1098, or report online at cybercrime.gov.in. Elsewhere, contact your local police, or the CyberTipline of the National Center for Missing & Exploited Children at report.cybertip.org.
What we do
When we learn of child sexual abuse material or exploitation on Kinstory, we remove it, suspend the accounts involved, keep what the law requires for an investigation, and report it to the authorities: in India, through the National Cyber Crime Reporting Portal or the police, as the law requires. We help the police with any investigation, and we never pass the material to anybody else.
We follow the laws that protect children, including India's Protection of Children from Sexual Offences Act, 2012 and the Information Technology Act, 2000 and its rules.
Child safety contact
Surjith Chandran R answers for how Kinstory keeps child sexual abuse material off it and follows these laws. Write to support@kinstory.in.